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We offer a 1 - 3 day course to fully train your staff in your customised sales process to suit you and your business. We guarentee you and your staff will improve productivity & start smashing thoes KPI's. This can be done from small teams to very large teams. Enquire today for this service.
We offer a 1 - 3 day course to fully train your staff in your customised sales process to suit you and your business. We guarentee you and your staff will improve productivity & start smashing thoes KPI's. This can be done from small teams to very large teams. Enquire today for this service.
Step 1: Greet
Step 1: Greet
Greeting customers are a make or break for a lot of business. How do you get this right? There are some right and wrongs that make a big impact on the rest of the conversation.
Step 2: Introduction
Step 2: Introduction
How do you greet the customer? what language best suits your business? What does your body language say, where do you put your hands?
Step 3: Discover
Step 3: Discover
How do you discover the customers needs, wants & desires? What do they need from your business? what can your business offer that they are unaware of?
Step 4: Solution
Step 4: Solution
Hopefully by now you know what the solution you have to offer. Is it the perfect solution? is it the most you can offer?
Step 5: Close the sale & Add on.
Step 5: Close the sale & Add on.
What do customers think when you try and add on? can this be done? how do you close the sale? how do you get staff to ask for the sale?
Step 6: Just beginning
Step 6: Just beginning
You relationship with this client has just started. How do you stay in touch? what can add to this clients life? Will the client be happy to hear from you?
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